Privacy Policy

Welcome to BYoD - Beyond Your Destination (“BYoD,” “we,” “us,” or “our”). We are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website, mobile application, and associated services.

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name, email, phone number, address
  • Company or business affiliation
  • Login credentials (for customer dashboards)

b. Device and Usage Information

  • IP address, browser type, operating system
  • Pages viewed, time spent, navigation paths
  • Location data (for station finder and battery swap services)

c. Transaction Information

  • Payment details (securely processed via third-party providers)
  • Battery swap history, ride logs, fleet usage data

2. How We Use Your Information

We use your data to:

  • Provide and operate our electric mobility and battery swap services
  • Personalize your experience across web and mobile platforms
  • Communicate service updates, promotions, and support responses
  • Improve system performance, user experience, and security
  • Comply with legal obligations and prevent fraud

3. How We Share Your Information

We do not sell your personal data. We may share your information with:

  • Service providers (e.g., cloud hosting, payment gateways)
  • Fleet partners or franchisees (only with your consent)
  • Regulatory authorities where legally required

All third-party access is strictly controlled and compliant with data protection standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to:

  • Remember user preferences
  • Analyze site traffic and usage
  • Support login sessions and app functionality

You can manage cookie preferences through your browser settings.

5. Data Security

We use industry-standard encryption, access control, and secure server infrastructure to protect your information. However, no system can be 100% secure, and you share data with us at your own risk.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or update your personal data
  • Request deletion of your data
  • Object to certain data uses (e.g., marketing emails)

Please contact us at privacy@bydmobility.om for such requests.

7. Third-Party Links

Our website and app may link to third-party services. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services or legal requirements. We will notify you of significant changes via email or website notification.

9. Contact Us

If you have questions or concerns about this policy, contact us at:

📧 Email: privacy@byond-ev.com